From prevention to acute help
Real coaches. Available at short notice.
Personal support complements the digital offering across the whole range – from prevention through guidance to acute help. With our own in-house coaches instead of an anonymous hotline, and without your institution having to build up positions of its own.
50+ in-house coaches of the pme Familienservice Group
- Short-notice appointment availability – no long waiting times
- Choose your coach by personal fit and expertise
- Digital appointments or on site
- Personal support instead of an anonymous hotline
Direct booking in just a few clicks
- Available at short notice

Quick booking
Your employees book coaching sessions and talks directly in the app; available slots are visible immediately.

Automatic confirmation & reminders
After booking, participants receive a confirmation email; reminder emails before the appointment reduce no-shows.
The offer
Sustainable prevention with minimal effort
Health promotion that sensibly complements existing structures and reaches employees early.
- Digital prevention services available around the clock
- Personal support whenever it is individually needed
- Low-threshold access without long waiting times
- Complements existing occupational health and EAP services
- Quick introduction without a heavy administrative burden

Your benefit
Relief for staff, managers and the organisation
Support for employees without having to build up additional internal resources.
- Less effort for HR and personnel departments
- Support for managers in dealing with mental strain
- One central point of contact for all employees
- A scalable solution for small and large institutions
- One consistent offering across all locations
Reporting
Transparency for sound decisions
Take health decisions on the basis of meaningful data instead of assumptions.
Example view with fictitious data- Anonymised usage and engagement analyses
- Track how prevention measures develop over time
- Key figures for health management, HR and the authority’s leadership
- Show the effectiveness of health measures transparently
- Strategic reporting for continuous optimisation
For data protection reasons, we can only display data from 5 registered users.
Trust
Secure, scientifically sound and built for the public sector
A solution that employees and organisations can trust in equal measure.
- GDPR-compliant processing and the highest data protection standards
- Scientifically sound content and evidence-based programmes
- Digital prevention combined with personal counselling
- High acceptance through simple and intuitive use
- Flexible adaptation to the requirements of public institutions
Basic, Premium & Enterprise
Our price models for the public sector
Three packages, costed per employee and year and without building structures of your own – plus EAP with personal support whenever it is needed. One consistent offering across all locations, scalable for small and large institutions.
Basic
Digital knowledge & health for everyone
€1per employee and year
Basic functions
- App & web platform
- German & English
Courses
- 200 pieces of content across 11 topic areas such as sleep, productivity, nutrition
Company functions
- HR dashboard with 8 KPIs
- Popular
Premium
Health management for employers
€5per employee and year
Basic functions
- App & web platform
- German & English
Courses
- 1,000+ pieces of content across 25 topic areas such as sleep, productivity, nutrition
Company functions
- HR dashboard with 18 KPIs
Enterprise
Strong leadership – strong teams
€7per employee and year
Basic functions
- App & web platform
- German & English
Courses
- 1,000+ pieces of content across 25 topic areas such as sleep, productivity, nutrition
Company functions
- HR dashboard with 18 KPIs
- News & event tool
- optional
EAP
delivered by the certified coaches and trainers of the pme Familienservice
app included
1:1 coaching
- live & digital
- appointments at short notice
Expert line
- reachable 24/7
- no AI agents
Good to know
- flat-rate or itemised billing*
- self-payer option
- can be capped
* €2 per minute
Seals & certificates
Tested quality
Good to know





